Frequently Asked Questions
Q: Can I just come to the counter, order my food and receive it on the spot to take home with me?
A: No Sorry. All orders must be phoned through prior or ordered online. Once you order, you can set your pick up time and we guarantee that everything will ready for pick up upon your arrival, every time... SO EASY
Q: Can I pick up food Hot and ready to take away?
A: No, we offer COLD Packed items for reheat at pick up so you can really enjoy the freshness of eating at the right temperature. BBQ, only tastes as good as the temperature it's served at. Our HOT & FRESH DELIVERY is transported in special Heat warming Containers that Hold serving temperature...
Q: How do purchase BBQ hot from Geelong Smoked Brisket ?
A: Our Food is served HOT & FRESH only by delivery in our Texas BBQ Packs..
Q: Do I have to Pre order GSB?
A: YES, only the day before as we smoke and prepare so much BBQ every day that it's ready for you. However if urgent, please call us and we will do our best to accomodate you.
Q: Do I have to wait in long lines to receive my order??
A: Absolutely not, once you order via phone or online, on the day of your pickup, your order is packed immediately and ready for your chosen time..
Q: How can I see if the food has gluten in it or a list of ingredients for allergens?
A: On the nutrition and allergens page, we have full detailed nutritional panels, allergens and all ingredients that are in our homemade food.
Q: Can I pick up food HOT?
A: Not at the moment until we open our new premises. Only Delivery can be served HOT with our Texas BBQ Packs.
Q: Is Geelong Smoked Brisket FROZEN OR FRESHLY MADE.
A: Everything is made Fresh throughout the week and served Fresh. However, LET US BE COMPLETELY TRANSPARENT WITH YOU:
Our potato buns are received frozen from America and stay frozen until the day of sale so you receive them completely thawed out, soft and luscious.
The corn that we use we also purchase frozen, like any other business would. We thaw them out, simmer them in our garlic butter and thyme recipe and serve to you fresh every weekend. THAT IS IT... EVERYTHING ELSE IS FRESHLY DELIVERED, FRESHLY MADE AND FRESLY SOLD TO YOU...
Q: Does Geelong Smoked Brisket do CATERING for parties, work functions and events?
A: YES, in fact our main production is specifically for this, just call us and we can organise what you need... CATERING orders can be picked up Monday through to Saturday, OR Delivered HOT & FRESH to your Event, work place, function, wedding, sports club or any other premises.
Q: Can I order any day of the week?
A: Yes, you can place a phone or online order. Pick up and DELIVERY is Monday to Saturday and by appointment.
Q: Can I later add more products to an order that I've already paid for ?
A: Yes. It can only be done by calling GSB on 0423447844.
Q: Can I order in advance regardless of the size or the quantity?
A: Yes, you can order up to 60 days ahead of the date you place an order.
Q: If I receive my order on Saturday, will it keep fresh for Sunday lunch?
A: Absolutely. Our freshly made products can be stored safely in a fridge for up to 5 days with absolutely nothing to worry about, whilst maintaining a full flavour and taste. However, we advise to store your Martins Potato buns in a dry cool place for best consistency, not in a refrigerator.